Synthflow AI, a new AI venture concerned with voice AI, announced it had raised a Series A round of $20 million, bringing the total to $30 million. The company was established in 2023 and provides a no-code platform to create sophisticated voice agents. To work with customer service, lead qualification, and appointment scheduling. The investment will assist in international growth. The establishment of a new office in the U.S. and the extended development of its scalable voice AI infrastructure. Aiming to disrupt the legacy systems that dominate customer support and the BPO industry, Synthflows agents will enable human operators to pass the conversation, sounding natural, to the latter.
Synthflow AI Aims to Disrupt Voice Interaction with No-Code AI Agents
Synthflow AI, a rising player in the voice automation space, is tackling a key frontier in enterprise AI. Natural, cost-effective phone conversations. Its no-code platform allows companies to quickly create and deploy intelligent voice agents that manage everything from inbound sales to real-time data collection and human escalation. These developers build white-label agents to operate at scale and integrate directly into business workflows without complex technical setups. CEO Hakob Astabatsyan emphasized the growing comfort customers have with AI voices and the urgent need for companies to modernize outdated contact center infrastructure. “Our mission is to make high-quality, low-cost voice AI accessible to businesses of all sizes,” he said.
Backed by Accel, the company will expand internationally and invest heavily in engineering. Partner Luca Bocchio described voice AI as being at a tipping point, praising Synthflow’s user-friendly tools and speed of growth. As voice agents improve and costs drop, Synthflow’s platform positions it to capitalize on demand across industries like healthcare, finance, education, and traditional BPO. Its technology marks a shift toward conversational AI agents becoming a core pillar of digital customer service, efficient, scalable, and human-like enough to replace routine calls without sacrificing experience.
Voice AI Hits a Tipping Point, And Synthflow Is Seizing It
Voice AI is evolving fast, and Synthflow AI is capitalizing on this moment. With a platform that turns complex voice interactions into plug-and-play workflows. Unlike legacy providers, which require extensive integration and coding. Synthflow’s no-code system gives businesses the tools to launch voice agents. That handle nuanced tasks, scheduling, support calls, and lead follow-ups without compromising quality or cost. The contact center and BPO sectors are under pressure to modernize. And Synthflow offers a drop-in replacement for costly, labor-heavy operations. Their agents handle voice recognition, intent parsing, and call routing with enough fluidity to be indistinguishable from human reps in many use cases.
With Accel’s backing and growing interest from sectors like healthcare and financial services, Synthflow is betting that enterprises are ready to go all-in on voice automation, provided the tools are easy to use, secure, and reliable. Accel’s Luca Bocchio framed the company as a challenger to legacy incumbents: “Voice agents are finally ready to scale. Synthflow has the simplicity, speed, and accuracy businesses need to make that leap.” This funding round not only fuels expansion, it positions Synthflow as a new category leader in the AI-first customer interaction stack, helping brands humanize automation while cutting costs.
Voice AI Goes Mainstream, with Synthflow at the Helm
Synthflow AI’s $20 million raise reflects a broader shift: voice agents are no longer a novelty. With its no-code platform and natural-sounding AI, Synthflow enables businesses to automate calls without technical barriers or high costs. The company is poised to reshape customer engagement by offering scalable, accessible voice automation that feels human. Backed by Accel and targeting global expansion. Synthflow is setting a new bar for AI voice technology, one where speed, clarity, and control are built in. As contact centers seek leaner operations, Synthflow’s agents are ready to take the call, literally.
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