NTT DATA’s ecosystem of Smart AI Agent has been formally launched. This is a significant step toward modernizing businesses through global strategic alliances, intelligent automation, and agentic services. By upgrading traditional RPA bots with a patented plug-in, the company hopes to provide guaranteed results in various sectors.
As part of this launch, an OpenAI Center of Excellence has been established to promote generative AI innovation. With the support of U.S. CEO Abhijit Dubey and global CEO Yutaka Sasaki, NTT DATA’s initiative is poised to revolutionize digital transformation on a large scale.
Powering Enterprise Growth with AI Innovation
NTT DATA’s Smart AI Agent platform is built to offer end-to-end solutions tailored for specific industries. Already deployed in hundreds of use cases, the agents support key operations like fraud detection, regulatory compliance, and insurance classification. With embedded intelligence, companies in all sectors can make decisions more quickly and accurately.
Healthcare agents support the evaluation of medical necessity and the summarization of insurance claims. Based on defect analysis, automotive units are being upgraded to initiate recalls after reviewing compliance letters. Additionally, agentic tools enhance intelligent automation for Know Your Customer (KYC) processes and real-time fraud alerts in the financial sector. These agents offer growth-promoting insights in addition to operational support.
What Sets the Smart AI Agent Ecosystem Apart?
The AI ecosystem by NTT DATA covers cloud services, cybersecurity, and responsible AI governance. NTT provides industry-specific customizations combined with seamless hyperscaler integration to guarantee maximum flexibility and scalability. Their solutions allow customers to maximize performance on popular platforms like Microsoft Azure, AWS, and Google Cloud.
One notable feature is the company’s patented plug-in, which turns outdated RPA bots into self-governing agents. Businesses that are struggling with tech debt can now modernize without having to replace their current systems. The plug-in transforms ordinary bots into intelligent agents with learning and adaptability.
“We’re not just watching the AI future —we’re building it,” said Abhijit Dubey. “The Smart AI Agent initiative proves that innovation with execution delivers real business impact.”
Additionally, NTT DATA and OpenAI are working together to increase the capabilities of generative AI. It will create use-case-driven services using OpenAI APIs through its new Center of Excellence. Rafay Systems and Kore.ai partnerships improve its AI ecosystem by offering developer-friendly infrastructure.
NTT DATA Drives Next-Gen Intelligent Automation
The Agentic AI Services from NTT DATA are expanding rapidly to support intelligent automation at enterprise scale. These services also help businesses create, implement, and oversee multi-agent workflows across cloud platforms. Both pro-code and low-code environments will be compatible with this. Businesses such as Hyster-Yale are already reaping the rewards of changing their operations.
In the future, additional domain-specific agents designed for customer interaction, marketing, and logistics will be introduced. Additionally, to facilitate hyper-personalized ad recommendations, AI agents are generating psychographic profiles. Their important use case is that it keeps changing as new information about user behavior becomes available.
NTT DATA is firmly positioned as a global leader in transforming the future of work due to its innovative Smart AI Agent Ecosystem. This ecosystem’s plug-and-play model, seamlessly integrated infrastructure, and strong focus on responsible design enable businesses to adopt intelligent automation confidently and at scale.
Smart AI Agent Ecosystem Will Reshape Industries Worldwide
NTT DATA’s Smart AI Agent launch is a significant strategic milestone in a world that is quickly moving toward autonomous technologies. The company is establishing new benchmarks by fortifying its AI ecosystem and offering tailored, clever solutions to industry problems. NTT DATA is redefining the business landscape for the digital age by emphasizing ethical AI, intelligent automation, and cross-industry collaboration.
About The Author
