Zoho, a multinational tech company, has released several AI agents, marking significant advancements in enterprise AI. In addition to its proprietary Zia LLM language model, it includes a no-code builder for creating agents. This action demonstrates Zoho’s investment in contextual, assistive, and privacy-first Zoho AI infrastructure, which is led by CEO Mani Vembu.
The update comes with new Automatic Speech Recognition (ASR) models and a Model Context Protocol (MCP) server. It also has more than 25 agents that are operational. Simplifying business operations, these tools put user control and data privacy first.
Can Zia LLM Transform Enterprise Data Workflows?
At the core of Zoho’s announcement is Zia LLM, its in-house language model developed using NVIDIA’s AI computing platform. Zia LLM offers three optimized models. This covers the parameters 1.3B, 2.6B, and 7B. These models are designed for business use cases such as code generation, structured data extraction, and summarization. Furthermore, these models are made to be resource-efficient and contextually relevant.
The language model operates on Zoho’s servers in Europe, the US, and India, guaranteeing privacy. It avoids sending customer data to unaffiliated cloud service providers. Additionally, Zoho unveiled two new ASR models for Hindi and English. These models are perfect for low-computing environments because their accuracy can be up to 75%.
Zoho’s proprietary large language model, Zia LLM, was announced on X. The tweet emphasizes its strong commitment to data privacy and enterprise focus. Additionally, Zoho supports Llama and ChatGPT, two more language model integrations. However, it emphasizes that Zia LLM is specifically designed to meet enterprise control and data security standards.
How Easily Can You Build AI Agents?
Zoho has expanded its AI agent portfolio by using Zia Agent Studio, a no-code builder that supports over 700 predefined actions. Agents with behavior monitoring and permission control can function as virtual employees. Additionally, users can use them in conversations or as triggers, providing any team with a variety of automation options.
The new Zia Agent Marketplace offers prebuilt AI agents like Candidate Screener, Deal Analyzer, and Revenue Growth Specialist. These can be used immediately by teams responsible for human resources, sales, or support. Additionally, the platform enables partners and developers to release their agents shortly, quickly growing the Zoho AI ecosystem.
Additionally, Zoho has launched an MCP server that allows external agents to access data from more than 15 Zoho applications. It maintains access permissions while allowing for greater automation. Zoho AI users benefit from seamless integration and a consistent workflow.
Will AI Agents Become the New Digital Workforce?
In Zoho’s latest products, there is a noticeable trend toward autonomous, situation-aware AI agents. Zoho is redefining enterprise AI with tools that respect data boundaries and boost productivity. Additionally, the company is providing strong Zoho AI capabilities to all businesses through no-code studios, Zia LLM, and an expanding marketplace. It accomplishes this without sacrificing privacy or control.
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